Ideas

Use AgentBot as support ONLY when Human Chat is offline.

Merchology case.  The client would like to use AgentBot support only at night, when the human operators are not available. 

 

This would be a great option for clients who want to provide human support during the day, and automated support at night time. 

  • Wendy Walker
  • Jan 8 2018
  • Not for now
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