Ideas

Differentiate after hours message by condition (Country)

In Merchology, the client has bots in Canada, Australia and USA. The time zone difference is 12 hours.  The bot needs have different time zones and different after hours messages appear depending on the condition (here the county).   This will be even more important if the client integrates with human chat.

  • Guest
  • Jan 8 2018
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    cele frasca commented
    January 8, 2018 23:30

    Es posible configurar diferentes acciones y mensajes de derivación o fuera de horario según las condiciones o ventanas que tengas disponibles

    It is now possible to configure different actions, transfer messages, and after hours messages according to the conditions or window used.

    É possível configurar diferentes ações e mensagens de transferência ou de fora de horário de acordo com a janela ou condições sendo usadas.