Ideas

Zendesk Support form after hours or when no live agents are online

We would like to use a form to create a ticket in Zendesk Support for after hours or when no live agents are online.

  • Guest
  • Jan 8 2018
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    cele frasca commented
    January 8, 2018 23:30

    Es posible incorporar formularios de Zendesk generados desde la plataforma de AgentBot, para la atención fuera de horario.

    It is now possible to add forms that create Zendesk tickets for after hours support.

    É possível adicionar formulários do Zendesk criados diretamente na plataforma de AgentBot para atendimento fora de horário